Glovox Telecom LLC Glovox Telecom LLC

About

We built the carrier we wanted to buy from

GTL exists because the people who started it spent years on the other side of the invoice, asking for route-level data nobody would give them.

Our story

Founded on a question nobody would answer

Every founder of GTL spent years buying wholesale voice, and every one of them had the same experience: asking a carrier for per-route quality data and being told it was not available.

It was always available. It just was not in the customer's interest to see it. Blended reporting hides the routes that are quietly failing, and a monthly invoice is a poor place to discover that a destination has been degrading for three weeks.

So the first thing we built was not a routing engine. It was the measurement — ASR, ACD, post-dial delay and short-call ratio, per route, per minute, visible to the customer by default. The routing engine came second, because until you can see what a route is doing, choosing between routes is guesswork.

We are not the cheapest carrier and we do not try to be. We are the one that shows you the numbers, including the ones we would rather you did not see.

Network at a glance

4.2B
Minutes carried each year

Across voice termination and origination.

310+
Direct interconnects

Tier-1 and regional operators.

240+
Destinations reachable

Countries and territories.

99.99%
Platform uptime

Rolling twelve-month measurement.

How we work

Four commitments we are willing to be held to

  • Show the data

    Route quality is visible by default, not on request. If a metric would embarrass us, that is precisely the one worth publishing.

  • Price without traps

    Rates are published, changes are notified 30 days ahead, and there is no clause that turns the invoice into a surprise.

  • Answer the phone

    Escalation reaches an engineer who can change routing. Not a queue, not a form, not a chatbot that files a ticket.

  • Fail safely

    Spend caps are enforced at the session border controller. The expensive failure mode should be the one that is hardest to reach.

Leadership

The people accountable for it

  • HV

    Helena Voss

    Chief Executive Officer

    Twenty years in wholesale carrier operations, previously running interconnect strategy for a tier-1 European operator.

  • MB

    Marcus Bello

    Chief Technology Officer

    Built and ran real-time signalling platforms at scale. Believes an integration that hides its failure modes is worse than none at all.

  • SM

    Sofia Marchetti

    VP Network Operations

    Runs the NOC and the carrier relationships behind it. Escalation path of last resort, by choice.

  • AO

    Ade Okonjo

    VP Commercial

    Negotiates the interconnects and the carrier agreements behind them. Has strong opinions about commercial transparency.

  • IH

    Ingrid Halvorsen

    Head of Compliance

    Keeps GTL licensed and audit-ready across every market it operates in.

  • YK

    Yusuf Karim

    Head of Engineering

    Leads the platform and integration teams. Ships on Thursdays, never Fridays.

Come and check the numbers

Ask us for the route data before you sign anything. That is rather the point.

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